Once more, trying to get help. Maybe this time?

Development Programming & Scripting
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1

Hello.
I decided …again, to try to download Unreal and use it. As the new engine is supposed to be faster and better. I never got it working before, and even asking here with the bug report, failed to get any help what so ever.
So, I am here, again, to try to attempt to get help.
I have a clean system(as in it is purely used for graphic work. Not browsing internet, videos etc.) I have no issue running other 3d software(blender, hex, DS,etc) or other graphic software(corel, adobe, etc).
But no matter what I do. The updates of NVIDIA drivers, etc. Unreal will open…and immediately crashes. The computer is an MSI gaming build.
I have tried on the new released Unreal to open a blank scene. No buildings, no vehicles, nothing. Just a blank scene. It almost immediately crashes.
I have tried to “optimise” via NVIDIA app and it doesnt seem to do a thing.
Please, can I get help getting this fixed?

-------this is the error that keeps coming up------
LoginId:b86ab86a4f1f64e39c0c36baa4999d08
EpicAccountId:ce08bf7e6d4d4f2f8c28ccd4bfc65fa8

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000028

nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
D3D12Core
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_RenderCore
UnrealEditor_Core
UnrealEditor_Core
kernel32
ntdll

2

Hey @DarkEleganceArt!

I notice you didn’t say anything about running as administrator. Maybe try that?

Exception Access violations are usually “Can’t find this file or setting” because either A: It’s not there or B: You’re not allowed to access this file or setting. If you have tried all of the other things, Administrator privileges could be the answer!

Let us know! :slight_smile: