For the introductory offer/Launch sale, we unfortunately could not get it to work, even after trying:
Launch date unknown, pushed to live
Estimated launch date, pushed to live
Specific launch date, pushed to live
Along the way in Dev, Stage, and Live, we continuously checked to see if any of the changes would allow us to set an introductory offer.
Did we not do something correctly? Or is this just buggy? We did manage to set a previous game to have a launch sale, so I’m really trying to understand how it worked before but not now. (user error, system error?)
We’ll just have to launch without it this time and try for the next game.
Any help from Epic or the community would be greatly appreciated.