I've imported some FBX objects and set up several "scenes" via the create image in media mode. However, when I save the file and re-open the file, a bunch of objects in the scene is missing and all the images (views) in media mode are gone.
I've also set up autosave and these files are also missing the same items when I open those as well.
Running 2022.1.2
Windows 10
Nvidia GTX 3080
32GB Ram
Hello ,
Thank you for reporting this issue and sorry to hear about this. Have you tried restarting the computer, verifying the installation of Twinmotion?You can also try to delete the config folder and check to make sure you have the right read and write permissions with Twinmotion and where you are saving your projects.
MAC:
> Access to the hidden library by going in the ""Go"" menu, press Alt key and click on the appearing Library.
- Macintosh HD/Users/usernames/Documents/Twinmotion20XX/Config
- Delete Folder named “Config”
WINDOWS:
- Go to C:\Users\<user>\Documents\Twinmotion 20XX\Config
- Delete Folder named “Config”
If the problem is still happening we would need to investigate further and was hoping you could contact us by using this link:
https://twinmotionhelp.epicgames.com/s/case-community-page
Kind regards,
Vincent B.