Summary
I am unable to access my library, or pull up FAB within the launcher, as well as in ue5. Also, when I am trying to get a new asset, it doesn’t display prices, says “buy now” even when I filtered to free products, and even if I do get the opportunity to add it to my library, it doesn’t actually add it to my library in the launcher and I’m unable to access my library on the website, so how am I supposed to use this tool?
What type of bug are you experiencing?
Other
URL where the bug was encountered
Steps to Reproduce
in chrome:
- login to epic games via fab website
- click “my library”
- error
in epic games launcher:
- click fab tab underneath unreal engine on the left hand side
- error
in ue5:
- click window
- click fab
- new window pops up
- error
Expected Result
an error with the following text:
Oops! Something went wrong…
Please check out our Help Center or contact support regarding this issue
Observed Result
an error with the following text:
Oops! Something went wrong…
Please check out our Help Center or contact support regarding this issue
Platform
chrome, epic games launcher, ue5 tool
Operating System
windows 11

