Not able to make connection between Maya and Unreal

We’re trying to setup the Live Link without succes. We are using Maya 2023.

We have tried the v2.1 plugin with Unreal 5.0.3 and the v2.2 plugin with Unreal 5.1.1.

We have reinstalled the plugins multiple times, we have reinstalled Maya 2023 and we have reset the firewalls (which had helped another user on the Unreal forums). Still no luck sadly.

Is there anything else we can try?