No version information recieved

Ive just downloaded the Unreal 4 installer and after installing it and running i get the error:

‘No version information recieved’

Retrying does nothing and upon clicking ok im take to the login screen which doesnt allow me to login and states:

‘Did not get a response. Are you connected to the internet?’

Which i am. Ive tried uninstalling,redownloading and reinstalling multiple times but i still get the same error. Anyone know why this is happening and if there any known fix for this?


Hi @MarcCookie,

By any chance are you behind a proxy? The same error was reported by a user here:
Unable to launch the editor from behind a proxy. Error 407 - Platform & Builds - Unreal Engine Forums


No im not behind a proxy, however after leaving it for the past half an hour and trying it allowed me to log in and has installed so im not too sure what the problem was but its working now.

Thanks anyway.