No updating and I cannot connect to Launcher

Community Community & Industry Discussion
1

Hi everyone, I dont know if you have this problem, but I cant update the launcher. The message said: Error! No version received.
I press OK and Im loging a message appears: Error! Did get no response. Are you connected to Internet?
This is for the high traffic?

2

Same problem here T_T

3

Same problem here… Don’t know what to do about it and if it’s just because there’s too much traffic on Epic’s server. Would be great if someone could chime in about that issue.

4

I already trying several solutions like
Changing DNS
Enabling TLS 1.0, Use TLS 1.1, Use TLS 1.2, Use SSL 2.0, Use SSL 3.0 in Internet Options
Adding the command line for the launcher “-HTTP=Curl”

And still nothing T_T

Please help, i dream with using this Engine :slight_smile:

5

OK is working now :slight_smile: i disable the firewall and the antivirus.

I could login after that, i enable remember me.

Enable the firewall and antivirus after and now is working just fine :slight_smile:

7

Also note that there was probably a huge influx of downloads after the announcement was made … so you were probably effected by that. Things should be normalising now … good luck with everything. 8-}

8

Still not working D:

9

Well at least Im not the only one with that problems.
@Kerrigan: Yep I activated that options in Internet Options. I think this for by High Traffic after announcement.

10

Hi everyone,

If you are still having this issue please try the ‘-http=wininet’ solution in the link below. Let us know if it works or not.

A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums.

Thanks,

TJ

11

Thanks TJ!

I was trying to figure out why I was getting denied over the last couple of days… Assumed that it might have just been sheer volume.