No signal problem when i use unreal engine 4

anonymous_user_4de530c9 · February 9, 2016, 9:18am

when i start using unreal engine 4 for a minute it’s pop no signal on my screen and i can’t see nothing and it’s force me to shut down my pc manually i need fix for this problem so i can use unreal engine 4 without problems .

FilipeTessaro · February 9, 2016, 12:10pm

what are your pc specifications?

anonymous_user_4de530c9 · February 9, 2016, 2:18pm

My Specs are : Intel(R) Core™ i5-3550 CPU 3.30Ghz 3.70GHz , 8.00 Gb Ram, GeForce GTX 650 Ti , windows 10

anonymous_user_280dd372 · February 9, 2016, 7:25pm

You’re kind of pushing the low end of our hardware spectrum when it comes to the RAM and GPU.

Can you send me your dxdiag info? I’d like to see your full specs and driver versions.

FilipeTessaro · February 9, 2016, 7:30pm

Actually I have the exactly same system spec, and I had a lot of problems regarding Ram memory, until I increased a lot my virtual memory. Unreal works very fine here now, with more than 3 projects open at the same time, etc.

Maybe he has to increase his virtual memory too… (just guessing, but try anyway)

anonymous_user_4de530c9 · February 10, 2016, 5:24am

ok that’s my dxdiag info link text

anonymous_user_280dd372 · February 10, 2016, 7:32pm

I’ve been looking around on google and a lot of people seem to have this kind of issue playing games when they’re graphics card isn’t quite plugged in properly. Can you try re-seating the graphics card into the PCI-e slot and re-connecting any power cables?

EDIT: Also what is your power supply wattage?

anonymous_user_4de530c9 · February 11, 2016, 9:14am

my power supply is corsair vs650 watt.

i keep thinking my Local Disk (:E) it’s empty if i install windows 7 on it and install unreal engine 4 again can this solve the problem ?

anonymous_user_4de530c9 · February 11, 2016, 11:58am

i tried it same problem

anonymous_user_280dd372 · February 11, 2016, 9:22pm

Did you try re-seating the graphics card?

I don’t have any way of knowing what will fix the issue until we identify what’s causing it

anonymous_user_4de530c9 · February 12, 2016, 9:41am

yeah i tried it today didn’t work

anonymous_user_280dd372 · February 12, 2016, 3:28pm

Does this occur with any video games as well as UE4 Editor?

EDIT: I don’t think I was thinking, but realized you were going to put Win7 on another drive and you have Win10 right now. Could you go ahead and try that and tell me if it still occurs? We can continue from there if we figure out that it only happens in Win10

anonymous_user_4de530c9 · February 13, 2016, 10:56am

i don’t know because i didn’t get enough time to try UE4 .

I will install windows 7 in another drive and i will keep you updated

anonymous_user_4de530c9 · February 13, 2016, 8:51pm

i installed win7 on another drive and still having the problem

anonymous_user_280dd372 · February 18, 2016, 12:20am

Do you have a hardware temperature monitor? If not, there are a few free ones (Open Hardware Monitor is what I usually use). Can you tell me what is happening with your CPU and GPU temperatures after you launch UE4?

anonymous_user_280dd372 · February 25, 2016, 6:26pm

Hi iBr0wn93,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

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