No sales for long time

Summary

Hello this is first time that I have no sales at all for many days 27-28-29 Dec and 1-2-3 jan any one with the same problem here

What type of bug are you experiencing?

Other

Steps to Reproduce

Hello this is first time that I have no sales at all for many days 27-28-29 Dec and 1-2-3 jan any one with the same problem here

Expected Result

Hello this is first time that I have no sales at all for many days 27-28-29 Dec and 1-2-3 jan any one with the same problem here

Observed Result

Hello this is first time that I have no sales at all for many days 27-28-29 Dec and 1-2-3 jan any one with the same problem here

Platform

Chrom

Operating System

Windows

The only day I didn’t have sales on the dates you mentioned was January 3. Maybe contact support to check if something is wrong.

I had sales all these days. Do you have a way to roughly track how many views your products are getting, like a YouTube channel or something similar? If so, was the traffic different during this period? Also, did you join in on the holiday sales? If not, that could explain the lack of sales from the 27th to the 31st.

Everything is normal and I joined holiday sale but I have no sale until now I have been 3 years selling in epic games this is never happened to me

Same here, I have no sales since December 27th . I don’t know what’s going on, but new products are hide. They (Fab staff) changed the order of appearance from Newest to “Relevance” product list order. My new product is not visible unless someone uses the search bar, youtube shows me in the stadistics that nobody comes from external websites.

Did you only get sales on new releases before this change?

I don’t know when that “change” happened because maybe they changed something else at the end of December (as well as New products are “hide” or at least not easily visible). I don’t know if this is a coincidence but I also don’t have any sales since December 27th, same dates than @one_studio

Just sent message now to support and you can send to them also they have to see this problem and solve it
Alvaro_Rodriguez