No more models in my account on Sketchfab

General Issues & Bug Reporting (Fab)
1

Summary

As of today, my Sketchfab account no longer shows my models (over 2200 free models) and all links to my models return Error 404
Is there a problem on the server?
For the record, I haven’t taken any action yet before migrating to Fab.

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://sketchfab.com/clwacker/models

Steps to Reproduce

Try the link above

Expected Result

It will list all my models

Observed Result

blank page for https://sketchfab.com/clwacker/models
error 404 for every single model, for example https://sketchfab.com/3d-models/lepiote-88b8ce0929434cefb808d34e3c1d1d92

Platform

Safari, Chrome

Operating System

MacOS

2

Now I have the following message when I connect to https://sketchfab.com/clwacker

“Account deleted
You can’t access this page because this account has been deleted.”

I didn’t delete my account of course.

Anyone have any idea how to get support to reactivate my account and templates?

3

The Sketchfab support has answered that my account has been disabled by error.
I have now again access to my models. Phew!

1 Like
4

Glad this is resolved! :blue_heart:

5

My account juo030 is also deleted. I didn’t do this. I just uploaded a model a couple of hours ago. Can someone restore my account please?