No more models in my account on Sketchfab

General Issues & Bug Reporting (Fab)
1

Summary

As of today, my Sketchfab account no longer shows my models (over 2200 free models) and all links to my models return Error 404
Is there a problem on the server?
For the record, I haven’t taken any action yet before migrating to Fab.

What type of bug are you experiencing?

Other

URL where the bug was encountered

Steps to Reproduce

Try the link above

Expected Result

It will list all my models

Observed Result

blank page for 3D models by clwacker - Sketchfab
error 404 for every single model, for example Lépiote - Download Free 3D model by clwacker [88b8ce0] - Sketchfab

Platform

Safari, Chrome

Operating System

MacOS

2

Now I have the following message when I connect to https://sketchfab.com/clwacker

“Account deleted
You can’t access this page because this account has been deleted.”

I didn’t delete my account of course.

Anyone have any idea how to get support to reactivate my account and templates?

3

The Sketchfab support has answered that my account has been disabled by error.
I have now again access to my models. Phew!

1 Like
4

Glad this is resolved! :blue_heart:

5

My account juo030 is also deleted. I didn’t do this. I just uploaded a model a couple of hours ago. Can someone restore my account please?