"No minidump found for this crash" on Windows 10

anonymous_user_14603f4e · January 20, 2016, 7:57pm

Every time the engine crashes I get an empty log without any stack trace.
It creates the minidump in the Project/Saved/Logs folder, but CrashReportClient.exe doesn’t find it upon crashing.
The reasons for the crash are indifferent. I can crash it on purpose or use “debug crash”.

I always get

No minidump found for this crash.

I am on the Windows 10 Educational Edition and tried reinstalling the Launcher and the Engine already.

Also tested it in Version 4.11 Preview 3 and there seems to be no CrashReporter at all…

anonymous_user_b9532c9a · January 20, 2016, 8:31pm

Hi Hannes,

Does this occur in a clean, blank project with no additional content or is it limited to one project?
What steps are you taking when this crash occurs?
Can you post the crash logs here? They can be found at \Unreal Projects\PROJECTNAME\saved\logs\

anonymous_user_14603f4e · January 20, 2016, 9:10pm

Hi ,

Yes it occurs in an empty project as well.

I think you misunderstood me. The problem isn’t that the engine crashes. It is that the only crash dump message I get is that there is no minidump attached to the error log.
I can provoke the crash by typing “debug crash” (obviously) or provoking a null pointer exception (obviously).

The problem only occured after switching to Windows 10, on 7 it was alright with the same project.

anonymous_user_b9532c9a · January 20, 2016, 9:42pm

I did misunderstand, thank you for the clarification!

Try running a verification on your engine build by going to your launcher>library>engine version dropdown menu and press “verify”, this should run through your current engine build to ensure no files are missing or damaged and if they are repair/replace them accordingly.

anonymous_user_14603f4e · January 20, 2016, 9:48pm

Great, now we are on the same track!

I downloaded a new version earlier this day already. The new one should be alright. Will verify it though. The problem still persists. About to try it with 4.9.2 now.

edit: riiiight you can’t open newer projects with older engines…

edit 2: tried it with a blank project in 4.9.2 still an empty crash reportert

anonymous_user_b9532c9a · January 21, 2016, 6:16pm

Try completely uninstalling and reinstalling the launcher and editor. I have not been able to reproduce this on my end thus far.

anonymous_user_14603f4e · January 23, 2016, 1:00am

Already did that as well. Installed to a new folder as well.
Still not working
Could it have anything to do with using the Windows 10 Educational Version?

anonymous_user_b9532c9a · January 24, 2016, 6:10pm

it is possible, do you have any other machines that have Windows 10 installed you can test this on?

anonymous_user_b9532c9a · January 28, 2016, 6:21pm

Hi Hannes,

We have not heard from you in several days. I am marking this as answered for tracking purposes. If you are still experiencing this error, please comment with the requested information.

anonymous_user_1576bde1 · March 11, 2016, 3:28pm

Hi,

I have this error as well. I can confirm what have been said so far. At home I have Windows 10 Pro, at work I have WIndows 8.1. I get error reports wit hthe same project (and other projects) in windows 8, but “No minidump found for this crash” in WIndows 10.

If a solution was found, please tell me. I have tried the steps suggested so far.

anonymous_user_b9532c9a · March 11, 2016, 4:15pm

Hi wayzor,

No solution has been found as of yet.

Do you have repro steps we can take to recreate this on our end?
Have you tried this on multiple machines or is it limited to one machine?
Can you post a dxdiag here so we can take a look?