No longer able to download UE4 from Belarus

General Feedback & Requests
1

Hello,

After almost of year of subscription to UE4, today I have got be blocked by some way and no longer able to download anything related to UE4:

*) Not possible to update already installed launcher
*) Not possible to download anything from marketplace
*) Not possible to download even installer from UE4 site

What happened ?

The only clue is this message, I got when was trying to download installer to make clean installation:

ERROR
The request could not be satisfied.
The Amazon CloudFront distribution is configured to block access from your country.

Generated by cloudfront (CloudFront)
Request ID: Af9OlUTm2irLsltO-Kfpdl5Q9q7JdNArJAj29AQT-xZECH1L35drrQ==

Do you really block developers from Belarus ? After almost year of getting our money for subscription you just decided to block us ?

2

I wonder if this is Amazon or if it is UE4. Could it be related to the sanctions on Belarus?

Anyway, if Epic can’t fix your issue I would highly suggest getting a VPN. Strong VPN(Paid), Hotspot(Free), etc should be able to hook you up.

3

Thanks a lot, Zeustiak! The hint with VPN is very valuable, I was never use VPN before. But is still strange that all was Ok for almost an year and suddenly all are changed without any single word of notification about possible issues. And first of all they accept my payment for subscription. Isn’t it strange to take the money and just make it impossible to use the paid thing ?