new member, big problems

Community Community & Industry Discussion
1

greetings all,

i´d just like to introduce myself to the community.
i am a freelance artist with some years of experience and would like to learn UE for my personal needs. its all a bit overwhelming but i hope to stick to it.
as with any software i am mostly learning by fiddling around and following some tutorials.

my first stumbling block is importing fbx from 3ds max.
trying to change the mannequin with a slightly modified mannequin model (moving around some vertices) invariably crashes UE and i do not know how to get around it.
i tried many different fbx options always with the same result.

i am on max 2016.

any help would be greatly appreciated.

thanks

2

In the FBX exporter there’s an option to change the FBX file format version. I think either version 2013 or 2014 work

3

thank you for such a swift reply.
i have tried a couple of those builds but let me double check.

will report back.

4

the fbx 2013 and 2014/2015 produce a crash.
i have exported the char as fbx, moved a couple of vertices underneath the skin modifier, and exported the model with and without triangulation.

in UE i am going for “reimport mesh”.

thank you again for any insights.

5

I don’t think you can adjust vertices underneath a skin modifier and have it update through the mesh

6

if there is no polycount changes it usually does but even a just plain reimporting a clean mesh crashes aswell.
împorting fbx from other software did not produce a crash.

i have sent a report and can provide a crashlog.

7

i hope i can bump this up.
has anyone managed to export fbx from max 2016?
apparently the recommended exporter 2014 version is now called 2014/2015, and it definitely does not work on my end.
do i really need to revert back to max 2015?

please someone let me know if they got this working.

thank you.

8

I export meshes all the time with Max 2016.

Do you get any specific error message?

~ Jason

9

hi jason,

many thanks for chiming in.

if trying the “reimport mesh” option it always produces a crash.
if i just try to import the mesh from the asset browser i get a “multiple root error”. no matter which options i chose.
plain meshes without bones work though as expected.

for testing purposes, i have tried fbx from akeytsu, zbrush, houdini, blender. all have different issues but none crash the UE.

can you perhaps point me to a link with the fbx export options or maybe provide a screengrab of your options?

10

I use the default options, but I’ll get you a screen grab as well.

~ Jason

11

so you are using the fbx to import animated meshes from max2016?
i am pretty sure the max exporter is broken. seems a couple of people are getting the multiple root error.

12

I’ll try it out tonight and see what happens.

~ Jason