New captcha system won't let me submit support requests

So I am trying to mail support so they can give me a PDF printout of my old Unreal Marketplace wishlist, but the captcha is not accepting my inputs. Even if I exactly match the puzzle pieces (which has happened to me exactly once, since whenever the targets are to the sides, you are incapable of exactly lining up the pieces), I get a “captcha was wrong” message and my support request doesn’t get submitted.

What can I do about this?