Network Error/Matchmaking Error 1

General Issues and Bug Reporting
, , ,
1

Summary

Our island regularly suffers from players not being able to get into the game because of a Network Error crash (I’ve just tried 3 times in a row and got the crash) - it only happens when matchmaking is set to public. Private games load in fine.

This has been happening for a few weeks now and is not reported in the failed queue statistics on creator portal either so I can only imagine how it’s damaging our stats for discover.

Could someone have a look at it for us please? It’s definitely not just our island that it’s happening on but it doesn’t seem to be many so I’m wondering if it’s because we’re using SceneGraph?

Grow Grow Farm - 5234-9939-0856

I’ll post a video below of the crash

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

  1. Try and queue in to Grow Grow Farm on Public
  2. You can’t get into a game no matter how many times you queue in

Expected Result

Game launches successfully

Observed Result

Crash back to lobby

Platform(s)

PC

Island Code

5234-9939-0856

2

2025-07-25 20-12-24.mkv (23.1 MB)

3

FORT-943066 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

4

Yes, same. For my Islands, about 80% of searches fail too!!

5

Having this problem as well for 3497-3230-5192, this map does not use scene graph so I doubt that its the cause. My theory is it may be related to project size because this started happening for me when I published an update that increased project size noticeably but it is no where near the cap.

6

Ours is only 12% project size so don’t think it’s that either :frowning:

1 Like
7

I found the solution on my island, Hope it helps