Need to contact Community Support Forum for Kids Web services issue that we are facing howerver the support url seems to be down

Trying to contact KWS support on provided support page: https://kws-support.kidswebservices.com/support/home which is not valid, and also trying to post a question on https://eoshelp.epicgames.com/s/topic/0TO4z000000oj8YGAQ/kids-web-services?language=en_US&tabset-297b5=2, however on login i keep getting redirected to another page.

Hello,

Thank you for reaching out!

The KWS Team is currently updating their developer support processes and the previous KWS ticketing platform has now been fully deprecated.

To contact someone from KWS, please raise a private discussion here (right hand side) and select “Kids Web Services” as your topic. Someone will be with you shortly. Thank you!