[Need Support] Can't create a ticket

Distribution UE Marketplace
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1

Hello

I need to create a ticket because I have questions about my purchases. However I can’t do that because of the unknown error. I tried different browsers, tried it on Mac, used VPN, and I even asked my friend to do it from another country, still the same.

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This is the link that I am trying:
https://marketplacehelp.epicgames.com/s/marketplace-case-form

Please help

1 Like
2

I have the exact same issue. No matter what system I try on support tickets will not submit, it just hangs.

Also wanting a solution or alternative.

1 Like
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Do moderators or someone from Epic Games ever reply here?