Need some restrictions for LAZY sellers.

Distribution UE Marketplace
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1

I have several assets what are bought from Marketplace.
Almost assets are updating fast for new Engine version. I satisfied them.
However, some assets are not. I will not say exactly what.

So I had sent some mails to seller to demand to upgrade his assets for new version immediately.
He said, had tested and there are not problems for new verstion.
Then I thought that there are no problem however why not upgrade it in many month? I cannot understand what he said and really disappointed.

Thus, in my opinion, need some restrictions for lazy and irresponsible sellers.
My idea is that, assets what are 1~2 major versions expired hide from main page of marketplace and appear a popup that telling ‘the assests are version expired’ when someone pay to buy it.
And then, profit of the assets what are expired will critically decrease therefore they will work faithfully.

2

Hello,

I am with the Marketplace team and I am very sorry for the frustration with this seller…To look into the matter further, could you provide me some more information on the name of the pack, feedback on any technical issues, and information on your correspondence with the seller at marketplace-support@unrealengine.com? I would like to investigate this further and reach out to the seller with these concerns. We do care very much about the quality of the content on the Marketplace, and if it’s not meeting expectations or working as advertised, we would like to gather as much feedback as possible to go back to the seller with any concerns. Send us and email from the address listed, and I will happily look into this for you.

Thanks!

Reuben

3

Thanks for fast response, Reuben.
I have sent more mails to him and will wait what he say. If there any reasonable thing, will pay more days for him. Otherwise, will provide information to you.