need help with sockets

i am having trouble with sockets, i am new to unreal engine and i am creating my first game on it.
basically what happens is that i make a socket for my character (so i can attach an asset i have) but when i click to find the socket, it doesn’t want to find the socket. even though i have all parents on and enabled for all sockets to show.
if anyone is able to fix this, thank you.