Native crash of com.YourCompany.ProjectName

Development Programming & Scripting
, , , , , , ,
1

So i was publishing game on Play Store and on Play Console review i got report that game crashes on Google Pixel 2

I asked same question on reddit they said it might be some rendering settings i tried changing a few but its always the same report game on other phones (S20, Pixel 5,6, Motorola G20) game works good

and they send me this log

backtrace:
  #00  pc 0x000000000004b2d0  /apex/com.android.runtime/lib64/bionic/libc.so (__strlen_aarch64+16)
  #01  pc 0x00000000051bcde8  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (FOpenGLProgramBinaryCache::FOpenGLProgramBinaryCache(FString const&)) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #02  pc 0x00000000051b9bac  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (FOpenGLProgramBinaryCache::Initialize()) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #03  pc 0x00000000051b98a8  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (FOpenGLDynamicRHI::Init()) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #04  pc 0x0000000002e18db0  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (RHIInit(bool)) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #05  pc 0x0000000005211148  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (FEngineLoop::PreInitPreStartupScreen(char16_t const*)) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #06  pc 0x000000000520a10c  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (AndroidMain(android_app*)) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #07  pc 0x000000000520d744  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (android_main) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #08  pc 0x000000000521e744  /data/app/~~s36mj0iluBigFDq4rUezfg==/com.YourCompany.ProjectName-RsdFbknBUtRayPyTuLnuRQ==/lib/arm64/libUnreal.so (android_app_entry) (BuildId: b3d1554e165fe33a9ad39f39d05aff7df0596803)
  #09  pc 0x00000000000b63b0  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+208)
  #10  pc 0x00000000000530b8  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+64)
2 Likes
2

I have the same problem while uploading to Google Play Store Using ue5.3 any Solutions?

1 Like
3

**same problem too how to solve it … its only happening in one google device ! **
any solutions

New Bitmap Image (9)
New Bitmap Image (9)1724×980 176 KB

1 Like
4

same exact problem with same exact error, same exact device, in google play console review:
Image 124

Image 6592
Image 6592976×196 7.64 KB

Problem is, it is currently impossible to emulate android 13 arm64 images on windows PCs with x86 or x64 cpus, which are basically all windows PCs! You can only emulate android arm64 images with newer android versions on arm64 cpus.

Since you can’t emulate a google pixel 2 with android 13 (sdk 33), your only other option is to buy a google pixel 2!?

There’s firebase test lab, which is the last resort.

1 Like
5

Change your lowest target API to a higher make. eg my app started giving me this error when i set the lowest API to 22 where when its set to 23 i have no issues