Tenho a selfie e a id no celular o que fazer agora??? eu jah entrei naquele portal que pede para eu ler o QR code e eu fico com a identidade frente a camera por mais de 10 minutos e nada acontece…
e eu tambem nao consigo usar a camera do computador neste site… consigo em todos os outros…
Hello!
Thanks for reaching out. I understand you’re having some trouble verifying your identification.
When trying to take the picture, is the image clear, or is it blurry? Additionally, what type of ID are you trying to identify with? Lastly, have you tried using both a PC camera and a mobile phone camera, and are both causing issues for you?
As some of the details we might need to discuss are confidential, we’d advise you to open a private case so we can discuss further. You can open a case with us using this link to create a Private Discussion. Make sure to set the topic to Epic Games Store, fill out the ticket, and then we can investigate this further!