My (Seller) asset pack is supposedly not loading onto Unreal Engine, how do I troubleshoot/resolve this?

Development Asset Creation
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Hello,

Regarding: https://www.fab.com/listings/b941b665-d56e-4b7e-b776-478289425457

I’ve received a couple of emails from people telling me that one of my (free) asset packs isn’t loading onto Unreal Engine. I’ve tried looking into it, but can’t find any obvious issues. Is there an easy way to troubleshoot/resolve this problem?

Thanks in advance,

O

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Ok, I tried looking at this and downloading your pack into UE 5.4 and UE 5.5 both from FAB and the Unreal Vault. In both cases, it sort of “finishes” with no error and nothing being done. Almost as if there was no content in the listing.

So, did you give a valid project file link when uploading the UE4 files?

I’m as clueless as you are but that seems like a thing that could easily be wrong. The link could be private, etc.

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1 Like
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Hi Tomas9970,

Thanks for your reply and for looking into this!
I had a look at at my UnrealEngine format for this asset, and checked the link that I had initially submitted, but found no issue. It seems to work fine when copy pasting it to my browser. I’ve tried resubmitting the pack, hopefully that will either fix the issue or at least help identify what the problem is.

Thanks again,

O