hadookan
(hadookan)
February 17, 2024, 3:51pm
1
A game I have been working on is working fine in the editor, but as soon as I run any packaged build of it it crashes with a “Fatal Error”. The problem is the Crash Log doesn’t list any reason for the crash, doesn’t even say anything about errors or closing the program. Any ideas of how I could fix this?
Crash Log
hadookan
(hadookan)
February 17, 2024, 5:24pm
2
Turns out I do have a little bit more to add, after the game crashed it coppied this to my clipboard
Fatal error!
Unhandled Exception: 0xc06d007e
0x00007ffd60de5b0c KERNELBASE.dll!UnknownFunction
0x00007ff797fdd9b4 MyProject-Win64-DebugGame.exe!__delayLoadHelper2() [D:\a_work\1\s\src\vctools\delayimp\delayhlp.cpp:312]
0x00007ff797ea50be MyProject-Win64-DebugGame.exe!_tailMerge_steam_api64_dll()
0x00007ff79633dfa2 MyProject-Win64-DebugGame.exe!CCallbackUSteamNotificationsSubsystem::cSteamEventsStore,GameOverlayActivated_t,0 ::CCallbackUSteamNotificationsSubsystem::cSteamEventsStore,GameOverlayActivated_t,0 () [C:\Program Files\Epic Games\UE_5.3\Engine\Source\ThirdParty\Steamworks\Steamv153\sdk\public\steam\steam_api_internal.h:154]
0x00007ff79633edb8 MyProject-Win64-DebugGame.exe!USteamNotificationsSubsystem::USteamNotificationsSubsystem() [C:\Users\flami\Documents\Unreal Projects\MyProject\Plugins\AdvancedSteamSessions\Source\AdvancedSteamSessions\Classes\SteamNotificationsSubsystem.h:35]
0x00007ff79633d8a2 MyProject-Win64-DebugGame.exe!InternalConstructor() [C:\Program Files\Epic Games\UE_5.3\Engine\Source\Runtime\CoreUObject\Public\UObject\Class.h:3597]
0x00007ff78db12b0a MyProject-Win64-DebugGame.exe!UClass::CreateDefaultObject()
0x00007ff78ddfb853 MyProject-Win64-DebugGame.exe!UObjectInitialized()
0x00007ff78ddd9130 MyProject-Win64-DebugGame.exe!ProcessNewlyLoadedUObjects()
0x00007ff7945e7b3c MyProject-Win64-DebugGame.exe!FEngineLoop::PreInitPostStartupScreen()
0x00007ff7945e10c8 MyProject-Win64-DebugGame.exe!GuardedMain()
0x00007ff7945e141a MyProject-Win64-DebugGame.exe!GuardedMainWrapper()
0x00007ff7945e42c6 MyProject-Win64-DebugGame.exe!LaunchWindowsStartup()
0x00007ff7945f3ec4 MyProject-Win64-DebugGame.exe!WinMain()
0x00007ff797fe18d6 MyProject-Win64-DebugGame.exe!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
0x00007ffd6282257d KERNEL32.DLL!UnknownFunction
Leomerya12
(Leomerya12)
February 17, 2024, 6:24pm
3
Have you reinstalled/verified Unreal?
And are your GPU drivers up to date?
Best to start there, and then if those are not the case, try other methods.
hadookan
(hadookan)
February 17, 2024, 6:41pm
4
Tried both, didn’t fix. I have looked for other solutions but I can’t find anyone else with the same crash log/problem so none of it seems to fix the problem.
Leomerya12
(Leomerya12)
February 17, 2024, 6:53pm
5
The next thing I would suggest is to try packaging an empty project and see if you can launch it.
hadookan
(hadookan)
February 17, 2024, 7:05pm
6
I tried that and it worked, and then I tried it with one of my plugins and it worked. But adding the advanced sessions plugin seems to have crashed. I still need to test if the Advanced Sessions plugin on it’s own crashes the game
1 Like
hadookan
(hadookan)
February 17, 2024, 7:37pm
7
Can confirm that Advanced Sessions is what’s causing the crash
Leomerya12
(Leomerya12)
February 17, 2024, 7:55pm
8
Yeah, plugins are tricky.
If they’re not properly maintained, they can cause serious issues because they interfere/interact with core functionality.
I checked to see when it was last updated, and it appears the last time was for UE4 (Unless there’s a UE5 update I’m unaware of?).
That said, yes, it’s most likely incompatible with UE5 or even later versions of UE4.
If you do use plugins, I suggest only using those on the Marketplace, as Epic (and more frankly, buyers) hound the developers to keep them up to date.
hadookan
(hadookan)
February 17, 2024, 8:01pm
9
The current version of the Advanced Session plugin is on the latest version of UE5
https://vreue4.com/advanced-sessions-binaries
hadookan
(hadookan)
February 17, 2024, 8:04pm
10
I have fixed it!!
I needed to turn on the “Online Steam Subsystem” and that fixed the issue
system
(system)
Closed
March 18, 2024, 8:05pm
11
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