My own asset pack is not showing in the library

General Feedback & Requests
1

Dear Support Team,

I am the creator of the following music asset pack:

HELLCORE - Symphonic Metal Music
https://www.fab.com/listings/66fd4837-84da-4073-8a58-5327c52dca37

Although the asset is correctly displayed as “You own this item” in Fab website, it does not appear in my library in the Epic Launcher, nor can I load it in the Unreal Editor. Normally, a published asset I create should be automatically linked to my account and made available.
My own asset is also not displayed on the website under “My library”.

I kindly ask for your assistance in resolving this issue. Thank you in advance!

Best regards,

Danny

2

Yes, this is very important for sellers because we can download and test the projects right before they are available for purchase. Sometimes (it happened to me) the project is uploaded with missing files and doesn’t work after downloading it from the Launcher, even if we provide a complete project build for review. I don’t think it’s something common but can happen (again, it happened to one of my projects).