My order went through on paypal but noting happended after. I then tried again and I had two payment but nothing ordered.

Summary

Who do I reach out to resolve payment issues.

What type of bug are you experiencing?

Documentation

URL where the bug was encountered

Steps to Reproduce

Put items in cart, try to pay, payment processes, check remains un processed.

Expected Result

Item purchased would be in inventory and card only charged once not twice.

Observed Result

Items remained in cart and credit card was charged, process clicked again and same result.

Platform

Google Chrome
Version 142.0.7444.175 (Official Build) (64-bit)

Operating System

Ubuntu 24.04

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Contact support on: support.fab.com/s/?ProductOrigin=FabSupport

Don’t forget to show them proof of payment (on that specific support page form).