My game is visible in the market even though it passed the review, but it has the “Coming Soon” sign and is added to the wishlist. My game is ready, how can I put it up for sale immediately? Can someone please explain step by step?
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Hey there @idris_Celik ,
To publish your product, you must update the release date in Dev Portal. It sounds like the date is set to an estimated date instead of a specific date. You’ll need to update this on the offer pages from the Dev Sandbox and push it through each stage. Please keep in mind that reviews take time. When setting a specific live date, set your date for a future date to allow time for our moderation team to review.
We hope this helps!
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I’m having the same issue.
My game was set to be available on the 1st of March. It’s now the 7th and it’s still “coming soon”. What am I missing?
Hello,
Thank you for reaching out! I looked into your Dev portal and saw that you had specific dates set up for your release date in the Live sandbox. Your game is currently live on the store, so it seems whatever issue you previously had has now been resolved. Congratulations on your launch! Let us know if you have any additional questions!
Hello, also my game is in the market but it says coming soon.
The release was set to be “available in August”.
Maybe I am missing some further action…
Could you please give me some help?
Thank you
Hey there @ubuinteractive ,
We’re sorry for replying so late, but upon looking up your account, we were able to see your game is now live on the store! It seems like you were able to solve your issue. If you run into other issues, please feel free to create a new post or please submit a private case here: https://eoshelp.epicgames.com/s/?language=en_US
Thanks!
I am having a similar issue (updated dates based on this thread first). Is there a better POC for this issue or can we troubleshot here? Thank you!
Issue:
All is green on the backend (Release Management etc., offers, artifacts) but build fails to appear as downloadable.
The 1.0 build was uploaded successfully on the 15th, but maybe there it is still in process for review due to date conflicts? (now fixed)
Any insight or suggestions are much appreciated. Thank you!
Hello,
Thank you for pinging this thread; I’m happy to look into this for you! I was able to find your game’s store page, and I currently see the option for “Get,” underneath the price of your game. This means that this game is live on the store, and players should be able to download it. Congratulations!
While I’m happy it’s currently working on my end, I am curious if you’re still seeing the “Coming Soon” page on your end. Is this still happening?
In the future, if you’re looking for direct support using the Dev Portal, I recommend using this site to submit a private discussion case. You’ll want to set the topic to “Epic Games Store" to be routed to the right team. We’ll be happy to help!