My FBX asset has broken bones after published in fab.

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Summary

My FBX asset gets broken after publishing in fab. When I check my FBX asset by importing it with drag-and-drop in UnrealEngine editor, it contains all of bones like normal.png (attachment). After publishing the asset through fab, when I download the product, it’s missing most of bones like abnormal.png (attachment). I don’t know why this issue happens and how to fix it. I think the conversion logic in fab might be problem.

You can download my FBX asset via military_soldier.zip - Google Drive

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

Steps to Reproduce

(1) Upload the FBX file to product
(2) Publish the product
(3) Download the product
(4) Compare bones between the product and the imported unreal asset by drag-and-drop directly

Expected Result

The bone list should be the same between the product and the imported unreal asset by drag-and-drop directly

Observed Result

The product has less bones than the imported unreal asset by drag-and-drop directly

Platform

Web Browser (Microsoft Edge)

Operating System

Desktop (Winodws 11 Pro)

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I think this is likely the same issue as 3D Viewer and 3d editor problem with my rigged character, which we are working on a fix for.

1 Like

(post deleted by author)

Thank you for sharing the information. I will watch the issue, too. :folded_hands: