My Fab Library is incomplete

General Issues & Bug Reporting (Fab)
1

Summary

My FAB library is showing 20 objects out of the hundreds that I have and can see in my Epic Games Launcher library. This is after the missing library bug was reported as fully resolved.

What type of bug are you experiencing?

Search

URL where the bug was encountered

Steps to Reproduce

Go to my library and try to browse items.

Expected Result

A complete list of all of my assets. (a few hundred)

Observed Result

A partial list of my assets (approx 20)

Platform

Microsoft Edge.

Operating System

Windows 11

Additional Notes

This issue was reported as resolved

Link to resolution statement: [RESOLVED] Update on past purchases appearing in Vault & Fab's My Library

But I am still encountering the issue.

2 Likes
2

I can reproduce this behavior, but there is a workaround.

If you click on any of the filter category buttons at the top, it will show all matching items from your library in an infinite scroll page – at least, this works for me.

Hope that helps.

3

Thanks…That gets me to about 25. If I try the ‘purchased within the last 12 months’ that gets me to about 40. Unfortunately, that still leaves me well short of my total.

The strange thing is if I actually search and navigate to an item that I know I have it does say I own it so it is just the mapping to the library that is the issue. Luckily, they are still all in my Epic Games launcher so I can see them all there.