My Epic game launcher crashes when I try to install fortnite?

Distribution Store Presence & Configuration
1

The following crash report displays.
LoginId:2ec23802428390ad5eb13f898a261a78
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000008900000044

ucrtbase
ucrtbase
ucrtbase
EpicGamesLauncher
EpicGamesLauncher
EpicGamesLauncher
EpicGamesLauncher
EpicGamesLauncher
EpicGamesLauncher
kernel32
ntdll

2

hi @BCedi ,
Unreal C runtime is corrupted. Epic Launcher need to be re-installed

Suggest you follow the YouTube Video as this special section addresses Fortnight installation

How to Fix the Epic Games Launcher Freezing or Crashing on Windows (makeuseof.com)

3

this did not help, there are still ways to solve this problem, after searching on the Internet I noticed the widespread nature of this problem

4

Hey there BCedi,

We’re sorry you’re having an issue with the Epic Games Launcher. Unfortunately, this forum is designed for developers distributing their games on the Epic Games Store and not for player support. Please reach out to our Player Support team and they will be able to assist you with this.

Hope this helps!!