My asset - Declined - I did not receive the email

Community Marketplace
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1

Hi guys, please help me
Im trying to add my first asset in the unreal marketplace. But its the second time their declining my asset, I’m trying to understand the reason, Because all my assets in Unity store, CG trader etc. Working good. We want try in Unreal Marketplace also, but I didn’t even find a place how can i contact with agent who can help me
Any advice

2

Can you show us a bit?

3

What do you want to see?

4

Screenshot 2022-05-24 202131
Screenshot 2022-05-24 202131628×802 81.7 KB

5

Strange, I have no idea… :-/

6

thanks for that.

7

btw do you know how to contact unreal engine customer service?

8

There is no such thing, I think. Unless you pay for support, but that’s only the engine, not marketplace.

9

thanks so much for info maybe i can try to write them in Social medias

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