Multiple users on 1 machine - transfer end user license

hi

we have a problem where a machine is allowed to login via multiple users via domain controller.
previously RC was licensed on one user’s local session. but now that person is no longer using the machine, someone else is using the same machine …but they can’t run RC as it thinks it’s unlicensed under his account.
we don’t know how to activate the license under the same machine, but for a different user.

have already contacted RC for assistance last week…but no reply yet so far. this is becoming urgent now because we can’t do any work without it.

:frowning: help?

Hi Richard Haines
please contact me directly at milos.lukac@capturingrelity.com with a bit more detailed info on this issue so that we can solve it as fast as possible…