[Movie / Media Video Playback] I can't get any of my .mp4 videos to play, is there some conversion tool I can use? Only Shootergame sample video will play

Dear Epic,

I have tested with the .mp4 video that comes with the shootergame sample, under Content/Movies/LoadingScreen.mp4

If I import this .mp4 into my project as a media asset, I can hit play and it will play.

But if I make my own .mp4 files using PowerDirector12, those videos will not play when I import them.

So the repro is to make your own .mp4 video and try and import it as an asset into an unreal project.

Is there some conversion tool I can pass my .mp4 video through to make UE4 like it more?

I believe my .mp4 videos are indeed h.264 AVC codec, I know there’s a mention of this on the media framework documentation.

My question is not whether this is a known issue, my question is whether there is any conceivable solution since I currently have no way to produce video that the UE4 media framework will like

:slight_smile:

Rama

#The Solution

First step: Make your video in whatever .mp4 format you like or other format that UE4 media player is not playing correctly.

Here’s what I did to get my .mp4’s playing in UE4:

I downloaded this free program:

After much research and fiddling I found this setup:

  1. Use Google Nexus 9 profile
  2. Click on Video settings below the basic settings
  3. Use mpeg4 instead of h264
  4. Use video’s original bitrate
  5. Back under basic settings, use High quality
  6. Can use 1920x1080 resolution!!! <<~~~~~~~~~~~~

Result: UE4 can play these videos!

Here’s a pic!

Because it is now no longer the h264 codec, UE4 likes it

However it was only nexus 9 that I could find as a profile that would also allow regular .mpeg4 codec WITH higher resolutions

Enjooooy!

#:heart:

Rama