Hi there,
As you can see here, when importing a MOV video file at the resolution 3840x2160 I get this error message.
Is there a solution for this? I know .mov should be supported by default according to the documentation. Thank you 
Hello @Anthony_Attwood
This error looks like missing codecs: "No suitable transform was found to encode or decode the content." - #3 by EliteCadDesigns
Isn’t MOV supported by default? Your documentation says that it is and without requirement for codec installation on my part as it comes with the software.
If not, can you link me to the codec required please?
RealityCapture uses Window’s codecs to open images or videos, so they need to be install on your machine.
The whole tutorial is there: Image and video codecs and import formats | Knowledge base
There’s no video tutorial on that page from what I can find.
Secondly, I installed the full codec pack from k-lite and MOV still isn’t being supported by Reality Capture.