Where be the 2.5 update…?
**Happy New Year!
Any of you wondering where the big Mobility 2.5 update is we announced a month ago…? We sure are.**
It has been a month since we submitted Mobility V2.5 to Epic with its many new animations and updates. We have not heard anything from a human being there since, just the initial auto response that the message had been received. After two follow up emails to them, still no human response and no sign of V2.5 on the Marketplace. We apologize for the delay since we announced the 2.5 release on the forum on Dec. 10th and expected Epic to release it sometime thereafter, but Epic support has gone dark and we have no idea what’s going on with the release.
As Shakespeare might have said: “Where art though Unreal Engine Marketplace Support?” 
Not good for us trying to get new stuff on the Market, and not good for you fine folks.
Sooo…
Please contact us directly with a copy of your original Marketplace purchase receipt: (we don’t get these records from Epic at the moment)
[EMAIL=“UE4@MotusDigital.com”]UE4@MotusDigital.com
We’ll get you a download link of the updated pack directly from us.
For that matter, you can purchase and download the current full Mobility 01 V2.5 pack directly from us if you don’t own it already. All our UE4 packs are on our website as well.
www.MotionCaptureOnline.com
Hopefully Marketplace support will get out from under its apparent back log at some point soon, but until then you can contact and deal with us directly if you like.
Best,