Mobile game collsion issue

I am developing a mobile puzzle game. Side view of the camera, graphics in the style of 2.5 dimensions. The task of the player to hold the ball in the level to the final goal of the exit. The player can not directly control the ball, he rotates the level to the right or left so that the ball under the force of gravity has come to the right place.
The main problem is ball collision issue. When the gears rotate too fast UE 4 can’t get it collision information in time and balls penetrate the walls, which are very bad player experience.
I need to fix this bug and find a solution that can be implemented in my rotation control system.
Bug video record https://yadi.sk/i/7IjfP2963ZNfQb
Ball setings https://yadi.sk/i/7VTufzE53ZNmzJ
https://yadi.sk/i/XUCIgp4F3ZNn3d