Missing Payout for January 2025

Summary

In my Fab Marketplace account, my payout for December 2024 was split into two parts:

  • 88% was paid on January 31, 2025 (SELLER Payout - INT - Jan 2025).
  • The remaining 12% was paid on February 8, 2025 (SELLER Payout - INT - Feb 2025).

This means the December payout is fully covered. However, the payout for January 2025 should have been processed as well, either together with the February payment or separately, but it is missing.

What type of bug are you experiencing?

Documentation

URL where the bug was encountered

https://www.fab.com/sellers/TURGEN%20Studio

Steps to Reproduce

  1. Open the “Payouts” tab in the Fab Marketplace account.
  2. Check the received payouts for January and February 2025.
  3. Notice that the payout for December 2024 was fully covered (split into two payments).
  4. Notice that there is no payout for January 2025.

Expected Result

The payout for January 2025 should have been processed either along with the February 2025 payout or as a separate transaction.

Observed Result

The payout for December 2024 was fully received, but the payout for January 2025 is missing.

Platform

Fab Marketplace

Operating System

Not applicable

Additional Notes

I would like to confirm the status of my January 2025 payout and when it is expected to be processed.

Hi @TURGEN - This is a known issue. I posted an update here: Issue with Seller Payouts for December Revenue - #10 by skfabby

Please follow that thread for additional updates.