I have made several tickets explaining that my sales and payouts do not add up. I was told that some were graphics errors. Or that I did not understand the payout system, but they still do not add up.
I was told all would be resolved with the end of year payout but that wasnt equal to my sales history.
Can someone look at my sales and records more closely and verify. I feel like im getting automated responses in email.
Hi @Myshka.B . There was an issue where the December payout was made at 88% instead of the 100% that it should have been. If this was the case for you, you can find more information in this thread: Issue with Seller Payouts for December Revenue
I recently made a sale on my Fab store, but my balance is still showing $0, even though the buyer provided me with a screenshot of their purchase confirmation I have checked my Sales & Transactions section, but I do not see the order there. I would like to confirm if the payment is still processing or if there is an issue preventing the funds from appearing in my balance.
Please let me know if I need to take any further steps to resolve this