Metahuman not showing in "My Metahumans" in Bridge or on the Web

Development Character & Animation
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1

Hi All,
I am using:-
Ue 5.4.4
Quixel Bridge 2024.0.1
Windows 10

I am signed into the same account in Unreal and on Quixel Bridge. I have followed a couple of tutorials to the word, several times, and when I get to the part where I should see my meshes in Metahumans on the Web Portal or in Quixel Bridge, I see nothing under My Metahumans. My mesh just isn’t there.

I’ve tried searching everywhere including this forum. Most of the questions are not answered to my particular issue and I hope someone here might be able to help me. I’m sure it’s an error on my part, but I just don’t know what.

just in case:

  1. loaded my fbx into Unreal
  2. created and launched the MH identity
  3. I click Create Components and selected my mesh
  4. Selected Neutral Pose and followed the steps from Promote Frame to Mesh to MetaHuman
  5. Then launched the web portal/Quixel Bridge and signed into the same Unreal login.
  6. No mesh :frowning:

thanks