Metahuman for Maya will not install - "Library 'dna' could not be imported."

Development Character & Animation
1

Regardless of where it’s installed, or how many times I reinstall/repair, I get the same error when trying to load the plugin in Maya, both 2022 & 2024. Also, the plugin doesn’t show up in the plugin manager, I have to manually try to load it from the .py file.

It creates the System Variable and everything:
image

I’ve tried the suggestions of removing the old quixel bridge plugin files. I’ve tried changing the backslashes to forward slashes. Neither did anything.

// Error: file: C:/Program Files/Autodesk/Maya2022/scripts/others/pluginWin.mel line 934: ImportError: file C:/Program Files/Epic Games/MetaHumanForMaya/plugin/MetaHumanForMaya.py line 310: Library ‘dna’ could not be imported. //
// Warning: file: C:/Program Files/Autodesk/Maya2022/scripts/others/pluginWin.mel line 934: Failed to call script initialize function //
// Error: file: C:/Program Files/Autodesk/Maya2022/scripts/others/pluginWin.mel line 934: (MetaHumanForMaya) //

1 Like
2

I have the same problem. Can anyone solve it?

3

same problem

4

Hi there,

this is what worked for me using Maya 2024.2 and UE 5.6.

After you install MetahumanForMaya anywhere (running .msi file) go to that location and copy every file inside that folder.

Go to your Maya installation folder → modules and paste everything here.

After that run Maya (or restart if already running)
→ go to Windows → Settings/Preferences → Plug-in Manager
→ enter into search “meta”
→ you should be seeing MetaHumanForMaya.py in the list below
→ check Loaded checkbox and close the window
→ MetaHuman option should be visible in the topmost menu

Hope this helps.