Hello,
I am experiencing a persistent login loop with MetaHuman Creator. My Epic account works perfectly on ArtStation, Unreal Engine Launcher, and these Forums, but when I try to access MetaHuman Creator, it asks for an OTP code that never arrives in my email.
I have already performed the following troubleshooting steps:
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Cleared browser cache and cookies multiple times.
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Tried with different browsers (Chrome, Edge, and Opera).
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Checked my spam/junk folders.
Epic Games Player Support (Case #24019947) redirected me here for technical assistance. It seems to be an issue specifically related to the MetaHuman service authentication for my account.
Could you please investigate why the OTP system is failing to send the code?
Thank you, Stefano