metahuman creator 'Create full rig' not working

Development Character & Animation
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1

When I try to perform “Create Full Rig” on my modified MetaHuman preset, the rig is not being created. Instead, Unreal is throwing an error. Here’s the output log:

LogMetaHumanCharacterEditor: Display: Auto-Rigging Face Mesh
LogEOSSDK: LogEOS: Updating Product SDK Config, Time: 2928.641846
LogEOSSDK: LogEOS: SDK Config Product Update Request Completed - No Change
LogEOSSDK: LogEOS: ScheduleNextSDKConfigDataUpdate - Time: 2929.974121, Update Interval: 339.475098
LogMetaHumanCharacterEditor: Error: Auto-Rigging of Face failed with code ‘Server Error’

previously I was able to create the rig without any issues but today I’m facing this ‘server error’ whenever I try to do the rigging part.

2

So this isn’t a ue5 local problem per se, it is a ue5 rigging service problem. Here is what I would do: check the meta human services to see if they have any outages, then log out and log in with epic games acc, if you have a vpn, try disabling it, also firewalls can get in the way too, try a new blank metahuman with the same settings and see if that works, and if all else fails, try updating/re installing the meta human plugin/ue5

1 Like
3

yes, logging out of epic games launcher, restarting my PC and then logging back in helped me resolve the issue of auto-rigging face mesh server error.