Metahuman Animator Failed to import Quequed files during using capture manager!!help pls!

Jaafaye · June 24, 2023, 2:38pm

LogMetaHumanCaptureSource: Error: Cannot open the audio file: E:/UE_DMX/metahuman/Content/ANIMATOR/LiveLinkFace_20230624_MySlate_2_69503的_iPhone/20230624_MySlate_2/MySlate_2_69503的_iPhone.mov
LogMetaHumanCaptureSource: Error: Cannot open the video file: E:/UE_DMX/metahuman/Content/ANIMATOR/LiveLinkFace_20230624_MySlate_2_69503的_iPhone/20230624_MySlate_2/MySlate_2_69503的_iPhone.mov
LogCaptureManager: Ingest for take MySlate_2_69503的_iPhone failed: 'Conversion of data for take MySlate_2_69503的_iPhone failed: Failed to open the video file: E:/UE_DMX/metahuman/Content/ANIMATOR/LiveLinkFace_20230624_MySlate_2_69503的_iPhone/20230624_MySlate_2/MySlate_2_69503

Jaafaye · June 24, 2023, 3:11pm

Everyone who can’t solve the problem. Please change your iphone’s name. Iphone setting-general-about-name(do not use non-english character!!!)

espivc · June 24, 2023, 7:32pm

have you solve? i have similar issue

LogMetaHumanCaptureSource: Error: Error parsing json: ‘D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/depth_metadata.mhaical’
LogMetaHumanCaptureSource: Display: Processing take (1 of 1): D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2
LogMetaHumanCaptureSource: Display: Convert Mov To Image Sequence Start: D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/33_2_iPhone.mov
LogMetaHumanCaptureSource: Display: Writing the video frames into D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/Video_Frames
LogMetaHumanCaptureSource: Display: Convert Mov To Wav: D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/33_2_iPhone.mov
LogMetaHumanCaptureSource: Display: Convert Mov To Depth Sequence Start: D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/33_2_iPhone.mov
LogMetaHumanCaptureSource: Display: Writing the depth frames into D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/Depth_Frames
LogMetaHumanCaptureSource: Error: Failed to open the depth file: D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/depth_data.bin.
LogMetaHumanCaptureSource: Display: Convert Mov To Image Sequence Finished: D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/33_2_iPhone.mov
LogCaptureManager: Ingest for take 33_2_iPhone failed: ‘Conversion of data for take 33_2_iPhone failed: Failed to open the depth file: D:/MetaHumans/Content/MetaHumans/bb_Ingested/20230624_33_2/depth_data.bin.’
LogCPSControlMessenger: Response arrived

Jaafaye · June 25, 2023, 5:15am

Please change your iphone name! Iphone setting-general-about-name(do not use non-english character!!!)

espivc · June 25, 2023, 11:36am

i am using English for my iphone…

DommDynamite · June 25, 2023, 4:33pm

Similar issue here. During the import it fails. Error says it is failing to open the depth_data.bin file for me. (Already tried renaming my iphone lol)

Any advice would be welcome!

Jaafaye · June 26, 2023, 2:08am

check the logs and copy here for discussion plz.

Jaafaye · June 26, 2023, 2:09am

I worked perfectly on two PC, Show us your screenshot and logs plz

espivc · June 26, 2023, 2:39pm

I fixed that by switching capture mode to metahuman animator on my iPhone…hope this help

davidwillno · November 8, 2023, 2:09am

YUP - My livelinkface ingest is failing also.
here’s the output log:
LogMetaHumanCaptureSource: Display: Processing take (1 of 1): D:/TheChase_Mocap/DW_LiveLinkFace_20231106_iPhone/david wald - 20231106_calibration_2
LogMetaHumanCaptureSource: Display: Convert Mov To Depth Sequence Start: D:/TheChase_Mocap/DW_LiveLinkFace_20231106_iPhone/david wald - 20231106_calibration_2/calibration_2_iPhone.mov
LogMetaHumanCaptureSource: Display: Writing the depth frames into D:/Unreal Projects/CitySample2/Content/000_MyStuff/Animations/LiveLinkFace/iphone_CapSource_Ingested/david wald - 20231106_calibration_2/Depth_Frames
LogMetaHumanCaptureSource: Display: Convert Mov To Wav: D:/TheChase_Mocap/DW_LiveLinkFace_20231106_iPhone/david wald - 20231106_calibration_2/calibration_2_iPhone.mov
LogMetaHumanCaptureSource: Display: Convert Mov To Image Sequence Start: D:/TheChase_Mocap/DW_LiveLinkFace_20231106_iPhone/david wald - 20231106_calibration_2/calibration_2_iPhone.mov
LogMetaHumanCaptureSource: Display: Writing the video frames into D:/Unreal Projects/CitySample2/Content/000_MyStuff/Animations/LiveLinkFace/iphone_CapSource_Ingested/david wald - 20231106_calibration_2/Video_Frames
LogMetaHumanCaptureSource: Display: Convert Mov To Depth Sequence Finished: D:/TheChase_Mocap/DW_LiveLinkFace_20231106_iPhone/david wald - 20231106_calibration_2/calibration_2_iPhone.mov
LogMetaHumanCaptureSource: Display: Convert Mov To Image Sequence Finished: D:/TheChase_Mocap/DW_LiveLinkFace_20231106_iPhone/david wald - 20231106_calibration_2/calibration_2_iPhone.mov
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogFactory: FactoryCreateFile: SoundWave with SoundFactory (0 0 D:/Unreal Projects/CitySample2/Content/000_MyStuff/Animations/LiveLinkFace/iphone_CapSource_Ingested/david wald - 20231106_calibration_2/calibration_2_iPhone.wav)
LogAudioDerivedData: Display: Building compressed audio format BINKA hash BINKA_1000_StreamCache_Ver5027_MEM_65536MaxChnkSize_-10-1-1-1-1-1 wave calibration_2_iPhone_Audio…
LogAudio: Display: Chunk size for SoundWave /Game/000_MyStuff/Animations/LiveLinkFace/iphone_CapSource_Ingested/david_wald_-20231106_calibration_2/calibration_2_iPhone_Audio.calibration_2_iPhone_Audio: 262144
LogAudioDerivedData: Display: Building compressed audio format BINKA hash BINKA_1000_StreamCache_Ver5027_MEM_65536MaxChnkSize-10-1-1-1-1-1 wave calibration_2_iPhone_Audio…
LogFactory: FactoryCreateFile: MetaHumanCameraCalibration with MetaHumanCameraCalibrationImporterFactory (0 1 D:/TheChase_Mocap/DW_LiveLinkFace_20231106_iPhone/david wald - 20231106_calibration_2/depth_metadata.mhaical)
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogAudio: Display: Chunk size for SoundWave /Game/000_MyStuff/Animations/LiveLinkFace/iphone_CapSource_Ingested/david_wald_-20231106_calibration_2/calibration_2_iPhone_Audio.calibration_2_iPhone_Audio: 262144
LogAudioDerivedData: Display: Building compressed audio format BINKA hash BINKA_1000_StreamCache_Ver5027_MEM_65536MaxChnkSize-10-1-1-1-1-1 wave calibration_2_iPhone_Audio…
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogAudio: Display: Chunk size for SoundWave /Game/000_MyStuff/Animations/LiveLinkFace/iphone_CapSource_Ingested/david_wald_-_20231106_calibration_2/calibration_2_iPhone_Audio.calibration_2_iPhone_Audio: 262144
LogUObjectHash: Compacting FUObjectHashTables data took 2.18ms
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogRendererCore: Warning: FlushRenderingCommands called recursively! 2 calls on the stack.
LogUObjectHash: Compacting FUObjectHashTables data took 1.38ms
LogUObjectHash: Compacting FUObjectHashTables data took 1.23ms
LogUObjectHash: Compacting FUObjectHashTables data took 1.13ms
LogCaptureManager: Ingest for take calibration_2_iPhone failed: ‘Validation of ingested files failed’
LogDirectoryWatcher: Display: A directory notification failed for ‘D:/Unreal Projects/CitySample2/Content/’ due to buffer overflow. Attemping another request…
LogDirectoryWatcher: Display: A directory notification failed for ‘D:/Unreal Projects/CitySample2/Content/’ due to buffer overflow. Attemping another request…

Genjon1 · February 2, 2024, 3:03pm

Got the same, just keeps failing to transfer! Changed name on iphone to just ‘iphone’ still no joy.

Genjon1 · February 2, 2024, 11:56pm

Got it to work in the end. Seems a bit hit and miss. Could be a network connection issue.

LivingHomes · March 22, 2024, 6:52pm

I’ve had the same issue and found that one of these Apple plugins fixed it.
Pretty sure it’s the one of the Apple ProRes ones:

YKantBobReed · January 17, 2025, 8:56pm

I think I may have some insight. When I went back to the phone to do another take, my face never left the frame. I don’t know if this is the smoking gun, but maybe some of you could try doing a take where your face leaves the frame, and a take where it doesn’t, and see if only one of the two imports correctly.

I’d try that myself, but I’m on a deadline right now.