Megascans Plugin Issues

Hello all!

I am new to UE and am seeking a little help as the first articles I used on troubleshooting didnt help.

I followed directions via quixels direction (plugin location) and still received an error message for port 13492. So I proceeded to the next help article from quixel and removed the plugin as well as the hidden files, reinstalled, restarted my pc and still had no luck with exporting the download to UE

I very much appreciate any help someone can provide as to solving this issue!!!