Maya Freeze when importing metahumans

Development Character & Animation
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1

Maya freezes while importing metahuman from bridge even though bridge says its exported successfully. Also when I open the already downloaded metahumans in maya everything works, so the plugin is also installed properly. I get this

// Warning: Panel size cannot accommodate all requested Heads Up Display elements.

when I open maya which is preventing the dialogue box during the import ?

I am not able to import any other assets as well from megascans.

1 Like
2

Hey, I had this error too (MS plugin open, QB says export success, Maya freezes)

The Solution was to delete the Maya plugin folder
C:\Users(your user)\Documents\Megascans Library\support\plugins\maya

In QB, reinstall Maya plugin

Then open new Maya, make sure MS plugin open, QB export

Other than that, made sure other steps were correct
(assets had been downloaded with both Import, Export settings set to Uasset + Source asset)