I had a similar problem, it seems that gravity only goes negative Y…meaning in order for it to work, you have to go into properties and change the up axis back to Y-Up, then rotate the entire rig -90 degrees in the X axis…then the best thing to do would be to bake your simulated hair and then rotate it back to Z-up…it’s a pain in the butt, one reason I’m trying to figure out in engine physics for the hair. Hope this helps