Max 2016 (fbx 2014/15) and ue4.11 issue

Yes, forums are currently down but personal email is not an option at this time either. You will just have to wait until the forum is accessible again before sending the PM.

Also, an alternative method of sending your files privately is to click the drop down arrow next to “Viewable by all users” and select “Original poster and moderators” This will be a bit more convenient if you are okay with this method. (attaching screenshot just to provide as much info as possible no harm intended)