Hello, I am trying to render out jpg frames from the Matinee create movie tool but it is consistently crashing on any scene and with all versions I have tried. I have another older computer that has no problems rendering with any of the same unreal versions, so I’m starting to think the problem could be on my end, but I have no idea what it would be.
I have tried versions 4.4.3, 4.5.1, 4.6.1, and 4.7.5 and all crash on this machine. I’ve also noticed that the “Screenshots” folder fails to be created in the “Saved” folder. I have tried manually creating a Screenshots folder but it still crashes. I have also tried other format options such as avi but no luck. Please Help with any ideas of what could be causing this and how I can fix it.
I have an architectural walk through project I am currently using version 4.7.5 for and I need to figure this out asap.
The specs on my machine are
Motherboard MSI X99 SLI Plus Black Motherboard - Can do 3-way SLI and Crossfire
Processor Intel Core i7-5820K Processor - 6 Core 15MB Cache – 3.3GHz (3.5GHz TurboBoost) w/ Hyperthreading
Memory Xidax Extreme DDR4 2400MHz Memory - (2x8GB)
Power Supply Corsair RM850W Power Supply - Gold Rated. Fully modular cabling, and optimized for silence.
Optical Drive 24X ASUS DVD-RW Combo -
Graphics x2 NVIDIA Geforce GTX 970 in SLI -
Sound Cards Onboard Audio -
HDD/SSD XIDAX Performance 1TB SSD - 560MB/s Read, 450MB/s Write
I recently bought this computer specifically for Unreal development, and everything else is working great except for this Matinee crashing problem. Any ideas would be greatly appreciated. Thanks!
Hello Spectral Illusions,
Your hardware seems plenty sufficient enough to run the editor without performance issues, so that should not be the cause of the issue. If you are able to reproduce this in a blank project with a simple matinee cinematic, would you mind providing me with the repro steps you took to get the crash to occur?
Also, would you mind showing me the options your are choosing when selecting the ‘Movie’ button within matinee?
Movie Options
If the crash is generating a crash report, would also mind providing me with the callstack as well as the crash logs and .dmp files associated with the crash? This way, if we do not find a simple solution to your issue, we can enter it as a bug and get a fix implemented sooner.
Thank you,
Update. So I started thinking windows firewall might be blocking the matinee render somehow, so I turned off windows firewall and now Matinee DOES NOT crash, but when it goes full screen for rendering, it is just white. However the frames it is making are not white and look correct (I think). I also have an occulus Dk2 hooked up to my computer, running in extend to desktop mode ( i have not been able to get “direct access” to work, and use that to turn off the display.) So I thought maybe that was somehow interfering. When I switched the oculus from “extend” to “direct” , Matinee was again crashing and not rendering. Turning the oculus back to extend desktop, Matinee renders but with the white screen as all I see.
Some where in here is the answer to my problem. Maybe unplugging the DK2 altogether? Any ideas??? Thanks!
Further Update. Unplugging the DK2 has fixed the problem. I turned windows firewall back on, and now everything renders correctly to screen and disc.
No more crashing or white screen. My question now is, How do you stop the recording??? I bring up windows task manager and kill the process, but is there a better way? Thanks! Also, just wanted to say how much I love Unreal , and keep up the awesome work!
Also, looking ahead, I foresee the need to be able to record to frames what I am seeing while wearing the rift. Is this currently possible in unreal, and if not, are there plans for a feature to do that? Thanks again.
Hey Spectral Illusions,
We are happy to hear you like the engine so much, and I was happy to provide assistance with your issue! With that in mind, a good way to end your matinee cinematic while playing would be to create a simple Level Blueprint event which executes the ‘Quit Game’ function. This will automatically cancel the recording.
Below is an example of how to end your recording when using the ‘Movie’ button within matinee in conjunction with the ‘Play on Level Load’ option in the matinee actor.
Matinee Controller Reference
Simply click on your matinee actor within your scene and open the level blueprint. With the matinee actor still selected, right click in the Event Graph and create a reference to the Matinee Controller. You should then be able to pull off of that execution and use the ‘Quit Game’ function.
End Movie / Quit Game
I also added an extra key event in case you were in game and a cinematic is trigger that you wish to skip and continue playing. As for recording your Occulus, since the framerates need to be high by default when using VR, I would suggest a higher end external recording application. Fraps is generally pretty easy to use, but you might not get the expected results. I would however start with this program first to see if it works as you would like.
Let me know if you need additional assistance or have any further questions.
Cheers,
