Many marketplace sellers use discord to provide support. I prefer forums as past questions can be archived and search but I found out something even more troublesome
There is a 100 server limit. Once you hit the limit, u have to pay for PRO. I have thousands of assets from few hundred different vendors so I reached the limit quite quickly.
Once you leave a server, you cannot rejoin without reinvitation. So I thought, let’s leave some servers and come back later when I need support, you can’t.
Epic, please provide something for marketplace sellers, if not, sellers, please using the Marketplace forum, it is better than discord.
I wasn’t even aware that Discord has a maximum limit of Discord servers that can be tracked at the same time, but I’m not even close to the limit right now ^^
But yeah, according to that, it would be better if Epic would provide a platform where Marketplace customers can get in touch with sellers and maybe also other customers of the product for support and for exchange information.
Honestly, I’m happy about when developers also offer support on their own Discord server as you can get faster responses and in addition, you can ask other customers there, too.