Marketplace in Epic Games launcher will not connect

Trying to download some animation assets in the market place however no matter what Epic Games does not connect to the online store, my browser works fine and i can find the asset in chrome but when i try to download it it opens the game launcher and just says “no content” on a blank page. I’ve tried repairing AND un installing and then re installing it along with making sure i have the latest version and nothing seems to work. I can access my projects and some of my downloaded assets but it’s almost like the launcher can’t connect to the internet??

Make sure you use the same account on the website and on the Epic Games launcher.
If you use the same account, then that can be a bug.
you can get help on this wepgame for that:
https://epicsupport.force.com/unrealengine/s/