Hello there ! I have a bug on an asset i recently bought on the unreal engine marketplace.
This is this one : Epic Games.
The pack give me nothing when i import it in my project : in 5.0 or 4.27.
All the folder exist but are empty in the engine, when i check them inside my computer folder, i can see there is UEasset inside.
When i try to delete this pack from my project, the folders don’t get removed, i can delete them directly in my computer folder, but the engine looks think there is already these in the project because it ask me to overwrite if i want to try again to import it.
I write a first ticket to the unreal marketplace, they ask me a quick answer without any solution, i give more details but since this mail i have no new reponse. I write 3 other ticket but nobody from the support answer and i’m stuck with a pack i bought who is empty, i ask for a refund but no answer to.
Anyone have a idea or anything ?
Thank’s you to take some time for read this and have a nice day ?